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Conflicting official pages record
Finding: We recorded 8 cases where an issuer's own official pages contradict each other — on FX fees, limits, eligible regions, prices, shutdown dates and company entity. We show both statements.
What we checked
Method: we open the relevant pages on the issuer's website and help center and note the original wording item by item; when fetching fails or content is rendered by scripts, we open the page directly in a browser and read it again; human-verification challenges are never bypassed and are recorded as unreadable. Every entry keeps its official source URL and check date, and third-party sites are only used to find official pages, never as evidence.
| Date | Subject | Finding | Official source |
|---|---|---|---|
| 2026-11-10 | MetaMask Card | Fee page says 1% at cross-border merchants (free tier); FAQ says no additional FX fee | support.metamask.io |
| 2026-11-10 | OKX Card | One limits article says no fixed daily limit; another FAQ describes default per-transaction and daily limits | www.okx.com |
| 2026-11-10 | Bleap | Eligibility page says EEA and Swiss residents only; homepage says available in Mexico and Brazil | help.bleap.finance |
| 2026-11-10 | PST.NET | Ultima card page says 16 USD; cards list page says "from 7$" | pst.net |
| 2026-11-10 | Bitget Wallet Card | Card page's Asia Pacific list includes mainland China; support article's doesn't | web3.bitget.com |
| 2026-11-10 | Cypher Card | Homepage says all cards cancelled 2026-08-08; termination notice says deactivation on the service end date | cypherhq.io |
| 2026-11-10 | UPay | Footer names UPAY TECHNOLOGY LTD. in Denver, US; About page names UPay Fintech Co., Ltd. founded in Dubai | upay.com |
| 2026-11-10 | Bybit Card | Two help-article versions disagree on whether virtual and physical cards share limits; we use the 2026-11-06 fee page | www.bybit.com |
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Why contradictions are so common
From these checks, most contradictions come from uneven updates: help centers keep many articles per region and version, and product changes only reach some of them; some pages change content without changing the date (Bitget's exchange card); some freeze in an old state after shutdown (Cypher's countdown). So even a single official article can be wrong — the most reliable source is still what the app shows when you apply or pay.
What readers should do
- For fields we mark as contradictory, go by what the app shows live.
- Budget using the more conservative figure, e.g. 1% cross-border for MetaMask.
- For eligibility conflicts, confirm with support in writing before applying.
What we will re-check next
- Whether the issuers have reconciled the 8 contradictions above; once they have, we'll remove the notes and update the data.
- Whether newly added cards show new contradictions when checked; any found will be appended here.
Related reviews
- MetaMask Card: Strongest self-custody story, but the regional bar is high and most Chinese-speaking users cannot apply.
- OKX Card: Very low published spending cost (0.1% spread on USDT), but eligibility can only be checked inside the app.
- Bleap: Near-zero fees as published, but only open to EEA and Swiss residents.
- PST.NET: Full feature set for ad teams with zero transaction and decline fees, but a monthly fee per card.
More records
- DuPay shutdown: what we found and how we handled it
- Bitget's exchange card closes to new applicants, replaced by Bitget Wallet Card
- Gnosis Pay and Cypher shutdown timelines, and why candidates were dropped
- How cards exclude mainland China: official wording and contradictions
- Third-party leads checked against official pages
FAQ
Which statement do you use when official pages conflict?
For cost, we calculate with the fee-table figure and note the other; for eligibility, we follow the stricter page; both statements appear on the page.
Does MetaMask Card charge an FX fee or not?
Its fee page says 1% at cross-border merchants (free tier) while its FAQ says no additional FX fee. We calculate with 1% and note the conflict in the review.
How can I tell which statement is newest?
Page dates are only a hint, since some pages change content without changing the date; the most reliable is what the app shows when you apply or pay.